Our interfaces have lost their senses.  

Digital tech has flattened our experience of the world to text under a glass touchscreen, writes Amelia Wattenberger in a beautifully-illustrated essay. We should build more computer interfaces that serve the way humans experience the world—through their five senses.

I think about this idea in terms of how my kid sees me get stuff done. When I was growing up and observing my parents manage our family life, I watched them jot plans on a paper calendar hanging in our kitchen, write checks and stuff stamped envelopes to pay the bills every week, scribble weekly grocery shopping lists, plan a month of family dinners on index cards, keep an address book of names and phone numbers, call their friends on the phone, and spend Saturdays going to the bank, the butcher, and the post office. Today, my kid observes me doing all those different things but has no indicator of what I’m actually doing unless I show her and tell her, because it all just looks like me tapping on a phone screen or typing on my laptop.

The Disapproval Matrix.  

Not long ago my writing group was discussing how to process criticism of your work, and I shared Ann Friedman’s classic Disapproval Matrix. First, know where the criticism is coming from. Feedback from folks in the top two quadrants are the ones that matter.